Shipping policy

Shipping Policy

Shipping Policy

Thank you for shopping with Zoni Jewellery.

Each Zoni piece is created and prepared with care. We aim to make your order experience feel seamless from the moment you place your order to the moment it arrives.

Order processing

Orders are typically processed within 2–5 business days after payment has been confirmed.

During launches, limited drops, holiday periods, or other high-demand moments, processing times may be slightly extended. We always do our best to dispatch your order as soon as possible.

Delivery estimates

Estimated delivery times begin once your order has been dispatched.

Sweden: 1–5 business days

Europe: 3–10 business days

International: 5–15 business days

Please note that delivery times are approximate and may vary depending on the destination, customs procedures, and shipping carrier.

Shipping costs

Shipping costs are calculated at checkout unless otherwise stated.

Tracking

If tracking is available for your shipment, you will receive tracking details once your order has been dispatched.

Customs and duties

For orders shipped outside the EU, customs duties, import taxes, and local handling fees may apply. These charges are the responsibility of the customer and are determined by the destination country.

Shipping information

Please ensure that all shipping details are entered correctly at checkout. Zoni Jewellery cannot be held responsible for delays, failed deliveries, or lost parcels caused by incorrect or incomplete delivery information provided by the customer.

Delays and lost parcels

Once your order has been handed to the shipping carrier, delivery is under the responsibility of the carrier. While Zoni Jewellery cannot guarantee shipping timelines, we will always do our best to assist if a parcel is delayed or appears to be lost.

Contact

For any shipping-related questions, please contact us at:
support@zonijewellery.com