Privacy policy
Privacy Policy
Last updated: March 18, 2026
At Zoni Jewellery (“we”, “us”, “our”), we value your privacy and are committed to protecting your personal information.
This Privacy Policy explains how we collect, use, and share your information when you visit our website, make a purchase, contact us, or otherwise use our services.
Our store is hosted by Shopify, which helps us operate our website and provide our products and services.
By using our website and services, you acknowledge that you have read and understood this Privacy Policy.
Information we collect
We may collect personal information such as your name, billing and shipping address, email address, phone number, payment and transaction details, order history, account information if you create an account, communications you send to us, and device, browser, IP address, and usage data collected automatically through our website.
How we collect information
We collect personal information directly from you when you place an order, contact us, or sign up for updates. We also collect information automatically through cookies and similar technologies when you use our website. In some cases, we may receive information from service providers and partners who help us operate our store, process payments, deliver orders, and improve our services.
How we use your information
We use your personal information to process and fulfill your orders, send order confirmations, shipping updates, and customer service messages, provide customer support, process payments, returns, and refunds, improve our website, products, and customer experience, detect and prevent fraud or misuse, comply with legal and regulatory obligations, and send marketing communications where permitted by law or where you have chosen to receive them.
Marketing
If you subscribe to our newsletter or choose to receive updates, we may send you emails about new pieces, launches, and brand news.
You can unsubscribe from marketing emails at any time by clicking the unsubscribe link in the email or by contacting us directly.
Sharing your information
We may share your personal information with trusted third parties when necessary to operate our business, including Shopify, payment providers, shipping and fulfillment partners, technology, analytics, and customer support providers, and legal or regulatory authorities when required by law.
We do not sell your personal information.
Shopify
Our store is powered by Shopify. This means that some of your personal information is processed by Shopify in order to provide store functionality, payment processing, hosting, analytics, and related services.
To learn more about how Shopify handles personal information, you can review Shopify’s privacy policy.
Cookies and similar technologies
Our website may use cookies and similar technologies to keep the website functioning properly, remember your preferences, understand how visitors use the website, improve performance and user experience, and support relevant marketing and advertising.
You can usually control cookies through your browser settings.
Data retention
We keep your personal information only for as long as necessary to provide our services, fulfill orders, comply with legal obligations, resolve disputes, and enforce our agreements.
Security
We take reasonable measures to protect your personal information. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
Children’s privacy
Our website and services are not intended for children. We do not knowingly collect personal information from children.
If you believe a child has provided us with personal information, please contact us so that we can take appropriate steps.
Your rights
Depending on where you live, you may have rights regarding your personal information, including the right to request access to the information we hold about you, request correction of inaccurate information, request deletion of your information, request a copy of your information, object to certain uses of your information, and withdraw consent for marketing communications.
If you would like to exercise any of these rights, please contact us using the details below.
International transfers
Your personal information may be processed in countries other than your own, including by Shopify and other service providers. Where required, we rely on appropriate legal safeguards for such transfers.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business, legal requirements, or how we use personal information.
Any updates will be posted on this page together with the revised Last updated date.
Contact
If you have any questions about this Privacy Policy or about how we handle your personal information, please contact us at:
Email: support@zonijewellery.com